Skip to main content

August 06, 2008
Susan H.

Dear Terry, 
It's not easy to measure the value of professionalism and expertise, but it sure isn't hard to know that you've experienced it. I would like to thank you and all the administrative and medical professionals on Dr. Adams's team for taking such good care ofme during the time that I was at Mount Sinai. I have never witnessed such intense dedication on the part of any professionals anywhere nor experienced such caring from those tending to me as I did in your office, the CSICU, and the Stepdown Unit. 

Every individual I encountered during my stay was a gift: Dr. Reynolds and the nurse who did the CT scan; Veronica, Jill (aka Jelly), and Jehan (PAs?); and nurses Monica and Jean; Laura and Tovah (PTs); Elizabeth (PCA); Louise (MD?); and especially Emlyn (PA?) and Edite (Odette?), who were there for at an especially critical moment; and that wonderful, tall X-ray tech who not only took pictures of me but also fixed my TV! And Dr. Chikwe, whom I saw on my last visit. All so competent and caring, a rare combination indeed. I tried to remember everyone, but I know I must have left some people out, and to them I extend my apologies. Please thank them for me. 

The period leading up to and following my hospitalization was no different. Everyone I had contact with was so kind and helpful: Roberto, Lee, Gladys, and Frank, who were so responsive to my questions; Theresa Kearns, Joel Estabillo, and especially the incredibly skilled and steadfast Edith Deasis, who returned my calls so promptly and kept me calm through all the minor crises I endured in the weeks following my release from the hospital. 

And you, Terry, were a godsend, keeping things moving steadily going in and coming out, even to the point of advising me on pajamas! Last but surely not least, I want to thank Dr. Adams and his amazing surgical team for the miracle of restoring a human heart to health. I couldn't have been in a better place than Mount Sinai. You have perfected the art of healing and I will always be grateful to all of you. 


Page Created: December 07, 2017 Last Updated: December 19, 2017